The Shadowbear Cyber Defense Suite gives small and midsize teams a staffed 24/7 security operations center, managed detection and response, and the compliance evidence around it in one done-for-you service.
Everything your business needs to stay secure
Most cybersecurity platforms dump tools in your lap. We handle the hard stuff for you, so your team stays protected, productive, and out of the headlines.
People
Security awareness training, phishing simulations, and dark web monitoring to keep your team from getting tricked (Advanced and Command).
Systems
A staffed 24/7 SOC, threat response, vulnerability scanning, and managed patching across your endpoints, identities, and cloud.
Data
SaaS Backup for Microsoft 365 and Google Workspace with immutable, point-in-time restore (Command tier; add-on for Core and Advanced).
Proof
One-year log retention, monthly executive reports, and full case records so you can answer “Are we actually secure?” with evidence.
Shadowbear is a Vanta partner. Buy Vanta through us and you pay monthly instead of a year up front, get a subscription sized to what you need, help connecting your integrations, a partner line into Vanta support, introductions to auditors who work in Vanta, and $1,000 off every penetration test. On the Suite, NinjaOne syncs your device evidence into Vanta and the technical controls for SOC 2, CMMC, NIST SP 800-171, and ISO 27001 are already covered.
See Vanta through Shadowbear →Pick the level of defense that fits your risk
Every plan includes onboarding, monthly reporting, and real support from our cybersecurity team.
Core Defense
For lean teams that need a modern security baseline in place.
$99
Per user/month
$99/user/mo, 5‑user billing minimum
24/7 staffed SOC with MXDR (Managed Extended Detection & Response)
SIEM and SOAR across endpoints, identities, and edge, with 1-year log retention
Managed EDR and next-gen anti-virus on endpoints and servers
SASE secure access: ZTNA, secure web gateway, DNS and content filtering
Vulnerability scanning and managed patching
Monthly executive report and full case records for audit and insurance
Advanced Defense
For teams that want proactive, audit‑ready protection.
$119
Per user/month
$119/user/mo, 10‑user billing minimum
Everything in Core, plus:
Monthly security awareness training
Quarterly phishing simulations with user-level reporting
Dark web monitoring for exposed credentials
Command Defense
For organizations that want vCISO guidance and full resilience.
$179
Per user/month
$179/user/mo, $2,980/mo billing minimum
Everything in Advanced, plus:
SaaS Backup for Microsoft 365 and Google Workspace (immutable, point-in-time restore)
Quarterly vCISO strategy sessions (up to 8 hrs/year)
Annual external penetration test per 12‑month term (up to 10 external IPs)
Not sure which plan fits your needs?
Speak with a security expert to walk through the different plans to see which fits your needs the best.
How the Cyber Defense Suite Works
From first call to fully managed protection in about a week.
Cyber Defense Consultation
30 to 45 minutes
We map your environment, contracts, and risk tolerance, recommend a tier, and put the monthly number in writing before you commit.
What we handle
- Review your endpoints, servers, Microsoft 365 or Google, and edge devices
- Recommend Core, Advanced, or Command and scope any SaaS backup
- Confirm your monthly investment in writing
What you handle
- Book the call and bring whoever owns IT, security, or contracts
- Pick a plan and sign the service agreement
Onboarding and Hardening
Week 1
Agents go out, your cloud is connected, and the standard detection baseline is tuned to your environment. Monitoring is usually live within the first week.
What we handle
- Deploy managed EDR to every endpoint and server
- Connect Microsoft 365 or Google and start forwarding edge logs
- Apply and tune the detection baseline, then set your escalation policy
What you handle
- Send a user and device list, we provide the template
- Approve maintenance windows and patch policies
- Let your team know Shadowbear is now watching
Ongoing Defense and Reporting
Every month
A staffed security operations center watches around the clock, and you get a report that stands up to an auditor or an insurer.
What we handle
- Triage every alert: Critical 15 min, High 60 min, Medium 8 hr, Low 24 hr
- Contain first, then call your named contacts in the order you set
- Vulnerability scanning, managed patching, and your monthly executive report
What you handle
- Review the report and approve remediation
- Bring upcoming audits, contracts, and projects to your review
No new dashboards to learn. No juggling vendors. One team that sets it up, watches it, and owns the outcomes with you.
How the Cyber Defense Suite Works in the Real World
Here are a few ways small teams like yours use the Shadowbear Cyber Defense Suite to reduce risk without hiring a full security team.
CASE STUDY - GOVERNMENT CONTRACTOR/COMPLIANCE
SPRS score up. Compliance risk down. No security hire needed.
25‑person defense contractor on Advanced Defense
A small defense contractor needed to meet CMMC and NIST 800‑171 requirements to stay eligible for contracts. They had tight audit deadlines and no internal security team.
With the Shadowbear Cyber Defense Suite, they:
- Rolled out monthly security awareness training and phishing tests to all staff
- Deployed continuous log monitoring and incident alerting across Microsoft 365 and endpoints
- Tightened documentation around access control and incident response, mapped to their contracts
They raised their SPRS score by 30 points in a matter of weeks and closed key gaps without adding headcount or buying a pile of extra tools.
CASE STUDY
“Now I sleep at night.” Cyber confidence without hiring a team.
10‑person service business on Advanced Defense
A small financial service business knew cybersecurity mattered but didn’t have the people, budget, or time to manage it. They weren’t chasing compliance, just trying to avoid becoming the next ransomware headline.
With the Shadowbear Cyber Defense Suite, we:
- Delivered monthly security training and phishing tests to everyone
- Monitored Microsoft 365 for suspicious logins and risky behavior
- Sent simple executive summaries showing what we saw and what we fixed
The owner told us, “Now I know we’re covered, even though I don’t have a security team.”
FAQs
What is the Shadowbear Cyber Defense Suite?
It’s a fully managed cybersecurity program built for small and midsize teams, most commonly 10 to 100 people, though smaller companies buy it too. A staffed 24/7 security operations center monitors your endpoints, identities, and cloud, we scan and patch vulnerabilities, and we package the evidence for questionnaires and audits. Advanced adds security awareness training and phishing simulations. Command adds SaaS Backup, vCISO reviews, and an annual penetration test, so you don’t have to build an internal security team.
How is this different from regular IT support or my MSP?
Traditional IT keeps things running (password resets, printers, line‑of‑business apps). The Cyber Defense Suite is focused on security only: threat monitoring, training, hardening, backup, and incident response. We can work alongside your existing IT provider or internal IT.
Do I need an internal IT person to use this?
No. Many clients have no IT staff. We’ll walk you through access and approvals, then handle the technical work. If you do have IT, we coordinate with them so they’re not carrying security alone.
What size organizations is this for? What if we have fewer than 10 people?
Most of our clients land between 10 and 100 users, but that is where the Suite fits best, not a rule. Smaller companies buy it regularly, and a 5-person firm can start on Core. We have billing minimums (5 users for Core, 10 users for Advanced, $2,980/mo for Command) because the tooling and processes have a fixed cost, so below the minimum you simply pay the minimum and get “big company” security for a small team.
How do I choose between Core, Advanced, and Command?
- Core if you need a staffed 24/7 SOC, managed detection and response, and the log retention and reporting that questionnaires and insurers ask for.
- Advanced if you also want security awareness training and phishing simulations, which audits, contracts and cyber insurers (CMMC / NIST 800-171 / SOC 2) commonly require.
- Command if you want vCISO guidance, SaaS Backup, and an annual penetration test.
On the consult, we’ll map your environment and recommend a tier. You can upgrade as your risk or requirements grow.
Can you help with CMMC, NIST 800‑171, or insurance questionnaires?
Yes. Every plan includes 24/7 monitoring, one-year log retention, vulnerability management, incident response, and reporting mapped to CMMC, NIST SP 800-171, SOC 2, and ISO 27001. Advanced adds the security awareness training and phishing simulations those frameworks and most cyber insurers ask for. We’re not your auditor, but we help you actually implement and prove the controls.
What happens if there’s a security incident?
For all tiers, we investigate and respond to incident as soon as they’re detected. We contain the attack, then work with you to remediate any damage. On Command, you also get an annual pool of vCISO hours to help strategize. If deeper work is needed beyond that, we agree scope and hourly rates before proceeding.
How long is the contract? Can we start month‑to‑month?
The Suite is sold on a 12‑month initial term because there’s real upfront work. We include a 90‑day performance‑based exit if we materially miss agreed SLAs. After the first year, terms are more flexible. If you truly need month‑to‑month, we can discuss it at a higher price point.
How long does onboarding take? Will it disrupt our team?
Most clients are fully onboarded in under a week, with many up and running in 24-48 hours. We do the heavy lifting off‑hours as much as possible. Your team mainly needs to: approve access, install agents, and attend a short kickoff; day‑to‑day work shouldn’t be disrupted.
Can you work with our existing tools (Microsoft 365, backup, etc.)?
Yes. We standardize on a proven security stack so we can support it well, but we’ll integrate with your existing Microsoft 365 / Google environment and coordinate with any current backup or IT tools. Part of the consult is deciding what we keep, what we replace, and how to transition smoothly.